You can ask Abstech Solution to delete the personal data we hold about you at any time. This includes data from our website forms and data received through applications we operate on Meta platforms (Facebook Login, Facebook / Instagram Lead Ads and WhatsApp Business).
Option 1 — Email us a deletion request
- Send an email to contact@abstechsolution.co.in with the subject line "Data Deletion Request".
- Include the details we need to find your data, such as your name, the phone number and / or email address you used, and (if relevant) the business whose ad or WhatsApp number you interacted with.
- We may reply to confirm the request comes from you before deleting anything.
- We will delete your data within 30 days and email you a confirmation with a reference number.
Option 2 — Remove our app from your Facebook account
If you connected to one of our apps using Facebook, you can remove its access at any time:
- Open Facebook and go to Settings & privacy → Settings.
- Open Apps and websites (under "Your activity" / "Security").
- Find our app in the list and click Remove.
- Optionally tick the box to delete posts, photos or videos the app published for you, then confirm.
Removing the app stops any further access. To make sure the data we already received is also deleted, please also send us a request as described in Option 1.
Option 3 — Stop WhatsApp messages
Reply STOP to any WhatsApp message sent through our system to opt out of further messages. To also have your number and message history deleted, follow Option 1.
What gets deleted
- Your name, phone number, email address and other contact details;
- Lead form answers and lead metadata received from Facebook or Instagram;
- WhatsApp message history stored in our systems;
- Any Facebook / Meta account identifiers or access tokens linked to you.
Please note: we may keep a small amount of information where the law requires it (for example, invoices for tax purposes) or to keep a record that you asked not to be contacted again. If a client business has already downloaded your lead into its own CRM or systems, please also contact that business directly, as we cannot delete copies held by them.
Questions
For any question about your data, see our Privacy Policy or contact us at contact@abstechsolution.co.in.